Returns & Exchanges

We want you to love your FRÉ glow, so if you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery. Our policy is designed to ensure you find the perfect skincare routine for your active lifestyle.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to begin the process.

2

Print Your Label

Select the items you wish to return or exchange and print the prepaid shipping label provided via email.

3

Pack and Ship

Securely pack your items in their original packaging, attach the return label, and drop the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing